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STORE POLICY

Customer Care

We appreciate your support to our small business and to the communities we work with. We want your experience to be always seamless and problem-free. 

Please do not hesitate to reach out to us if any issue arise with your order. We are always happy to assist and resolve the issue. 

You may reach us through the following:

E-mail: support@celestea.co

Instagram: @celesteaph

Messenger: @celesteaph

Viber: 0956-532-1908

Whatsapp: 0956-532-1908

If urgent, please send us a text message on 0956-532-1908 and we will call you right away!

Privacy & Safety

Except as disclosed in this privacy policy, we do not share your personal information with any outside parties. We may share your personal information with affiliates and subsidiaries, all of whom may use your information for the purposes stated in this privacy policy.

In addition, we may share your personal information with contractors or agents who maintain facilities and service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments, to provide data storage, to host websites, to fulfil orders and shipments, to assist in direct marketing, to conduct audits, etc. All such entities will be permitted to obtain only the personal information they need to provide their respective service. They are required under contract to maintain the confidentiality of the information they receive from us and are prohibited from using it for any other purpose. Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information may be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the "Changes to This Privacy Policy" section below. We reserve the right to disclose your personal information to fulfil a user's order or request, if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, cooperate with the investigations of purported unlawful activities, conform to the edicts of the law or comply with legal process served on us, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

Wholesale Inquiries

We offer wholesale with a minimum of 25% off our retail price. You may send us an email to support@celestea.co for inquiries.

Payment Methods

Payment Methods

  • Credit / Debit Cards via Mastercard and Visa (under maintenance)

  • PAYPAL for Visa and Mastercard Payment

  • Gcash, Maya, Cebuanna Lhuillier, 7-Eleven, Shopeepay

  • Bank Transfer to Banco de Oro Unibank

  • Bank Transfer to Bank of the Philippine Islands

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